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Hotel Notification

This section is used to send SMS and/or email notifications to hotel staff to alert of certain events. The section is divided into two subgroups, as follows:

  • Guest Underage
    • Send Notification: When checked, the Kiosk Client will send notifications to the contact methods listed in case the primary guest is under the minimum age. By default, the underage notification is enabled.
    • Guest Minimum Age Restriction: The minimum age required for a guest to be able to book a room. When this is set to 0, it means that there are no age restrictions. Default value is 21.
    • Email Address: Contact email address.
    • Phone Number Contact phone number.
  • Guest Check-in
    • Send Notification: When checked, the Kiosk Client can send notifications to the contact methods listed.
      • The message configured from the Message Text on this page is sent when a guest has completed check-in.
      • A notification is sent to the same contact methods if the guest check-in fails due to an invalid document. The failure reason is listed in the message text.
    • Message Text: The message to send for guest check-in notification. If the {{reservationNumber}} tag is in the message, the application will replace the tag with the Reservation Number for the guest.
    • Email Address: Contact email address.
    • Phone Number: Contact phone number.