Hotel Packages

This page configures the list of hotel add-on packages that can offered to guests prior to check-in. Depending on the connected PMS type, the Kiosk may retrieve and display the list of available packages from the PMS system. In the cases where package retrieval from the PMS is not possible, a matching list can be defined on the Hotel Packages page noting that the Code should match the code from the PMS system for the package.

The list can be modified by editing, adding, or removing packages as needed.

Code: This should match the package code from the PMS. In this case, the Kiosk Client will show the Name entered in Kiosk Admin. If the Kiosk Admin does not contain a record for a specific package code, then the Kiosk Client will show the package name that comes from the PMS. Package names are shown both on Booking Details and on the Additional Services application screens.
Name: the brief name for the package
Description: An optional description given to the package, in addition to the package name
- You can leave it empty if the package Name is already explanatory enough.
- You can define a free form text of max. 256 chars, with any kind of alphanumeric characters. It is even possible to add a HTML snippet in here if the end users need to have parts of this text using a different text formatting than others.
- The text defined as Description is also shown on the Additional Services application screen, provided that the package is marked with Allow Upsell.
Max units: Max number of PAX that can be configured for that package on that particular reservation. It is only applicable for packages marked with Allow Upsell. If set to 0, then number of PAX of the respective reservation will be considered as maximum number of units. Eg.: When a package count makes sense to be less or equal to number of total guests for that reservation.
Unit price / Currency: Price and Currency shown by Kiosk Client in Additional Services page for that package.
- Unit Price and Currency are displayed for information purposes on the Additional Services application screen, and only for packages marked with Allow Upsell.
Allow Upsell: Whether to allow end user to change the number of pax for that package in Additional Services page

Only the packages flagged with Allow Upsell are eligible for being sold to the guests. For this purpose they are visible in the Additional Services application screen (so that the guests can choose whether to add or not them to their reservations). The packages that are not flagged with Allow Upsell are not eligible for being sold to the guests. They may be still come with reservations by default, and consequently visible on the Booking Details page.